I truly loved the room, it was incredibly comfortable with a great view. A special thank you to Mr. Khan from Reception, who went above and beyond to arrange a connecting room for us, which was a huge help as I was traveling with my senior citizen parents. The Valet parking team also deserves praise for their attentive and hassle-free assistance, especially with my mother who uses a wheelchair. Kudos to the entire team! I’ve noticed real improvements since my last visit, and I’m happy to say this stay was even better. Keep up the great work!
Wan
2025년 5월
Spacious room. Location is good, very near to ksl mall. Lots of places to eat, services to do nearby. Infinity pool was nice. Staff are nice and friendly. The hairdryer in my room suddenly stopped working halfway through my stay, but reception arranged for maintenance to come check, maintenance responded efficiently and replaced it with a new one within 15 minutes.
Yijing
2024년 12월
The location was wonderful as it was just a step away from KSL. The facilities were standard of a decent hotel, with a basic gym at the 26th floor that had a great view. The infinity pool was also sufficiently long enough to swim laps in. The suite room was spacious, though it was not a one-bedroom but actually a studio with an ensuite bathroom.
Benjamin
2024년 4월
Stayed a few times before, the hotel is great for its location, clean rooms, and reasonable breakfast selections. It's right beside KSL and the prices are reasonable. The cafe at ground floor serves great coffee and there are a lot of food options around the area through out the day that you won't be hungry. Shopping wise, the KSL is out dated so you will have to grab a taxi else where for your shopping needs but it's a great place to be a base. It's popular during the weekends/holidays for Singaporeans that we used it as a gauge to see how crowded JB will be.
Glen
2024년 8월
Requested for a quiet room and assigned a corner room which was indeed quiet. Room was quite big and it was clean. Bed was a little soft for my liking but nonetheless very comfortable. Location was great, just a short walk from KSL City Mall and Holiday Plaza, with many eateries situated right in the Hotel building itself. Breakfast selection was good.
Dgoh
2024년 8월
We loved the room. The swimming pool was amazing. Food around the area was super easy access and alot of varities. will deffinietly recommend to more of our friends and family. The place is also close to other malls.
Deborah
2024년 7월
Check in was very slow due to their obviously complicated booking system. Many clicks and inputs had been necessary to check us in and to cut the keys. Software need improvement. Rooms - clean tidy and much better than expected. Breakfast - nice mix between western and Asian cuisine. Got every day what I wanted. Location - KSL just opposite a Mall of the older type but Midvalley/Southkey or Paradigm is not far away - shopping no problem. The small roadside shops around the hotel area are something to explore - there is something for everyone and for me as cookie lover...... too many yummy things to try and to buy.
Udo
2024년 1월
Location was great - only 2-3 min away from KSL mall and there are a few food places at the hotel itself. Complimentary breakfast was better than expected too! And if I were to add, it’ll be great if the staff at the reception can volunteer to share info about the breakfast. We had to ask them after realising there’s no info about it even in our rooms.
Kayleen
2024년 9월
It is at a very convenient location, right beside KSL and not far from the checkpoint. Also has a mini mart in the hotel.
Chomel
2024년 4월
Good location, with full fledged hotel service! Thankful for front desk to change our room at last minute due to a leak in the room’s ceiling. This was done swiftly despite the hotel having full occupancy. Kudos to the front desk! There was also free parking and security was seen patrolling the carpark. Definitely felt safe seeing that!
Hui
2023년 12월